Touchstone Ingleside 28 Inch LED Electric Firebox Fireplace Insert

  • $499.00


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Touchstone Ingleside 28 Inch LED Electric Firebox Fireplace Insert


Product Highlights:

  • Designed to replace your current wood or gas fixture fireplace insert
  • Includes a 3 inch frame seamless hearth placement
  • Features Touchstone's industry leading realistic flame
  • Yes, it has heat! Adds heat to a room up to 400 sq. ft. with 2 settings available
  • Overall dimensions of 34.25" W x 27" H x 8.75"D
  • Price includes shipping and delivery costs

The Ingleside by Touchstone is another product developed in response to many customer requests. Customers love Touchstone's industry leading smokeless flame and often ask about an option replacing a current gas logset or wood fireplace. Touchstone created the Ingleside to meet those requirements, with a realistic flame with 5 flame settings, additional heat up to 400 square feet, and a design that will work with fireplace openings of over 28 inches wide and 24 inches high. The 3 inch frame covers all seams between the fireplace and your hearth a perfect installation every time.

Like all Touchstone fireplaces, the Ingleside can be used all year long, with or without heat. The advanced technology includes built-in technology to eliminate overheating. The included Touchstone remote lets you control the 5 flame settings and 2 heat settings independently, right from your favorite chair.

Eliminate the mess and the costs of a real fireplace.

While the realistic flame is what draws people to Touchstone fireplaces, what sets the Ingleside model apart is its ability to remove the hassle of messy wood flames and expensive gas logs from your life. You'll no longer need to deal with sweeping up ashes, dragging in dried wood or cleaning up ember burns on your floors. The Ingleside's flames are driven by LED lighting, which is the most cost efficient and longest lasting lighting technology available.  about the benefits of electric fireplaces.

The most realistic flame available

Touchstone's flame technology is simply the best available in electric fireplaces. No other LED flames look so real, burn so brightly or have the realistic flicker of a real flame. Placed in the center of your hearth, the Ingleside electric fireplace will deliver the same comfort and relaxation as a gas or wood fire, without the mess. The flame has 5 settings, from a relaxing low light ember quiet nights, to a full raging fire that's perfect a chilly night.

Don't forget it heats the room too!

The Ingleside will warm up a room up to 400 square feet, with forced air heat that takes the chill out of room quickly. The included Touchstone remote lets you control the heat and flame from anywhere in the room. The Ingleside gives you the option of using the built-in timer to control the heat setting a duration up to 7.5 hours.

Placement and Use

The Ingleside comes in two parts, the firebox and the frame. The Ingleside firebox has four rubber feet to sit nicely and evenly on the base of your current fireplace. Just place the firebox right into your current hearth, and then attach the frame to help mask the break between the firebox and your hearth. No special hardware required - simply find the closest outlet and plug in the Ingleside.


Specifications

  • 2 heat settings (high and low)
  • Remote control heat and flame setting (batteries not included)
  • Dual mode, operates with or without heat only flame effect
  • Built in timer mode shut off in 30 minutes to 7.5 hours.
  • If mounting under a wall mounted flat panel TV, mount fireplace at least 24" below the bottom of the TV.
  • Frame color: Black
  • Fireplace Dimensions: 34.25" W x 27" H x 8.75"D
  • Firebox Dimensions: 27.75" W x 23.75" H x 8.75" D
  • Viewing Dimensions: 26"W x 14.75"H
  • Shipping carton dimensions: 39"W x 32"H x 13"D
  • Part number: 80009
  • Watts: 1,500
  • BTU's: 5,118
  • Room Coverage: 400 ft.
  • Fireplace Weight: 50 pounds
  • Shipping Weight: 54 pounds
  • Voltage: 120v
  • Amperes: 11 and up




Product Warranty  
INCLUDED IN STANDARD 2-YEAR WARRANTY (INCLUDED WITH CABINET PURCHASE): Replacement of any non-functioning electronic parts Replacement of any non-functioning lift parts Free Toll Free tech support. Coverage of InfraRed repeaters INCLUDED IN EXTENDED 5-YEAR WARRANTY ($149): 5-year warranty (5 years full replacement) including any accidental food or beverage stain, heat mark, water ring, warping & lifting of veneer. Replacement of any non-functioning lift parts Toll-Free Customer Service & Support (English & Spanish speaking) includes cleaning instructions for stain removal, cleaning products, and/or assistance from a professional cleaner or a repair technician. 

We warrant that a cabinet and all mechanical parts related thereto (Product) shall be free from defects in materials and workmanship and shall be suitable for form, fit and function for two years from the date of purchase.

In addition to the limitations set forth above, no warranty shall apply to any Product that has been: (i) modified, altered or adapted; (ii) maltreated or used in a manner other than in accordance with its intended purpose; (iii) repaired by a third party in a manner that fails to meet our quality standards; (iv) improperly installed by any party other than Touchstone; (v) relocated, to the extent that the problems with the Product are attributable, in our professional opinion, to such relocation; (vi) used directly or indirectly in supporting activities prohibited by the United States; (vii) purchased from any entity other than Touchstone or authorized partners; (viii) affected by normal wear and tear; (ix) damaged by accident, abuse, misuse, flood, fire, earthquake or other external causes; (x) cosmetic damage including, but not limited to, scratches, dents and broken plastic, as applicable; and/or (xi) damaged as a result of shipping, exposure to tobacco smoke/weather, terrorism, acts of God or failure to follow Touchstone's instructions. Touchstone shall not be responsible for any warranties other than those provided herein. 

In no event shall we be liable or responsible for the expense of removal or installation of defective Product, incidental, consequential or liquidated damages, or for any other direct or indirect damage, loss, cost, expense or fee.

This warranty does not cover any third-party products or hardware installed into, or attached to, the Product after the date of purchase. Further, if an installation fails or is damaged in a manner that causes damage to the Product, this warranty shall not cover such damage. Repair and/or replacement of any damaged components in these situations shall be subject to additional repair and/or replacement charges.

This warranty shall apply only to the Product purchased for the original purchaser's use and not for resale.

Additionally, a 5 year enhanced warranty is available at the time of purchase, with any new TV lift cabinet.  Warranty is depot based, and we are not responsible for any fees charged to the end-user by a third party for installation of parts covered under the standard 2-year warranty.

Replacement parts ship via standard ground shipping.

Shipping Info

Every product includes free US DOMESTIC SHIPPING!

The free shipping service varies, depending on the size and packaging of the product. While most of our fireplaces ship via standard FedEx or UPS ground service, our full-size cabinets require more service with delivery. Below, you'll find details on our free shipping services, which we include in the price of each product.

Of course, we are here to make your purchase the best possible experience, so we offer many service options for those who need help lifting a 200 lb. cabinet or aren't able to mount a flat screen TV. We also offer expedited shipping options if needed. For help installing your Plasma TV or LCD TV in your new cabinet.

Please note our free shipping offer covers the 48 contiguous United States. Sorry to our friends in Hawaii, Alaska and Puerto Rico. If you're in one of those locations, just let us know and we'll respond quickly with a quote for any additional freight charges.

Shopping in Canada? .

Great news! We've expanded our delivery services in North America and include free truck delivery service, with any Touchstone TV lift cabinet purchase (with the exception of our Elevate TV Cabinets, Lifts, Fireplaces, and Spare Parts orders), to customers in Canada.

Touchstone provides truck delivery service at no additional charge with your TV lift Cabinet purchase to most of Canada (with the exception of our Elevate TV Cabinets, Lifts, Fireplaces, and Spare Parts orders). Truck delivery service includes delivery to your home address (truck delivery service does not include in home placement) and the delivery agent will place the cabinet as close to your front door as possible without physically lifting or navigating up or down any stairs.

Note: Canadian customers are responsible for duties, fees, and taxes not included with these rates.

TV LIFT MECHANISMS - FEDEX GROUND

Lift mechanisms are shipped via FedEx Ground service.
These deliveries are handled the same way as any FedEx Ground shipment, so they can be left when you are not home. Touchstone is responsible for the delivery only to the point that the cabinet is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if weather is an issue.

Touchstone sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.

ELECTRIC FIREPLACES (NOT INCLUDING ONYXXL) - FEDEX GROUND

Electric Fireplaces include FedEx Ground shipping.
These deliveries are handled the same way as any FedEx Ground shipment, so they can be left when you are not home. Touchstone is responsible for the delivery only to the point that the cabinet is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if weather is an issue.

You are responsible for mounting the fireplace on or in the wall. Phone support is available if you need assistance. A video on installing the fireplace is available.

We sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.

You are responsible for unpacking the fireplace, disposing of packing material and placing of the fireplace in your house.

ELEVATES - FEDEX GROUND SERVICE

Elevate TV Lift Cabinets include FedEx Ground shipping, and ship in two boxes: one for the cabinet and one for the TV lift mechanism.

These deliveries are handled the same way as any FedEx Ground shipment, so they can be left when you are not home. Touchstone is responsible for the delivery only to the point that the cabinet is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if weather is an issue.

We sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.

You are responsible for mounting the lift mechanism in the cabinet. This is a simple installation. Phone support is available if you need assistance.

You are responsible for unpacking the Elevate cabinet, disposing of packing material and placing of the cabinet in your house.

Delivery of any Elevate cabinet can be upgraded. Upgrading to White Glove service costs $299.00. Another upgrade option is shipping the Elevate to you with the lift installed via LTL- Lift Gate Service, which is an upgrade charge of $149.00.

GRAND ELEVATES - LTL LIFT GATE SERVICE

Our LTL Lift Gate Service is included in the price of our Grand Elevate cabinets, which includes bringing the cabinet to your home, but it is not unpacked or placed in your home.

The Grand Elevate arrives completely assembled.

Our delivery partner will place the cabinet in a garage, porch or covered doorstep, if available, using equipment that safely lowers your Grand Elevate TV cabinet from the truck to the ground.

Touchstone sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.

You are responsible for unpacking the Elevate cabinet, disposing of packing material and placing of the cabinet in your house.

Grand Elevate LTL Lift Gate delivery service can be upgraded to White Glove service for $200.

FULL SIZE CABINETS, MID SIZE CABINETS, PREMIUM BEDROOM AND CONESTOGA CABINETS - WHITE GLOVE SERVICE

Larger TV lift cabinets are way too big for FedEx or UPS, and they are not the type of item that you want dropped off at your front door, due to their size and weight. Our White Glove Service is included in the price of the Full Size Cabinets, Mid Size Cabinets and Premium Bedroom Cabinets, and it can be added as an upgraded delivery service for all Elevate cabinets. Here's what is included in your White Glove Service:

TV Cabinet installation by two trained service providers.

Precision delivery scheduling to a 4-hour window.

Delivery equipment safely lowers your TV cabinet from the truck to the ground.

Email notification of delivery status once your cabinet is picked up at our warehouse.

Removal of TV cabinet from packing material.

Positioning of cabinet on the first or second floor of your home, according to your specifications. (Please make sure your location of choice is accessible and that your cabinet will fit in stairs and doorways leading to the location. Placement on any floor other than first or second floor may incur additional charges.)

Installing components (cable boxes, satellite boxes and DVD players) and cables are the customer’s responsibility.

TV installation service is available for an additional fee.
Perform a final check that all services were performed to your satisfaction and that the TV Lift cabinet was received in good condition. 
The delivery team will not remove a TV from your wall or uninstall televisions from entertainment unit.

You can track your shipment at the carrier's website. We sends you all the tracking information once we register your shipment with the carrier.

Please note someone over the age of 18 must be present to sign off on the delivery.

ONYX XL ELECTRIC FIREPLACE - LTL LIFT GATE SERVICE

The OnyxXL is too big for shipping via FedEx or UPS ground service, so it ships via LTL-Lift Gate Service, which includes bringing the cabinet to your home, but it is not unpacked or placed in your home.

Our delivery partner places the OnyxXL in a garage, porch or covered doorstep, if available, using equipment that safely lowers your OnyxXL fireplace from the truck to the ground.

Touchstone sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.

You are responsible for unpacking the OnyxXL, disposing of packing material and placing of the fireplace in your house.

The fireplace comes with stones or crystals for placement in front of the flame, which need to be installed by removing the front glass of the fireplace. Mounting the OnyxXL on the wall follows the same process as the standard Onyx, so reference the Onyx video for installing the fireplace,

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Our business hours are 9:30 AM to 5:00 PM Monday to Friday Eastern Standard Time. We sincerely appreciate your business and look forward to serving you again in the future.

FREE SHIPPING ON ALL ORDERS