Large Electric Fireplace White 50" Our Most Popular Touchstone Unit

  • $299.00


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Large Electric Fireplace White 50" Our Most Popular Touchstone Unit


Product Highlights:

  • Features a unique, white frame surrounding the flame display
  • Two heating settings, ideal adding heat to a room up to 400 square feet
  • Now with a log-set flame and crystal flame included. Your choice!
  • Designed to be mounted onto your wall, but heating feature can be disabled in-wall recess as well
  • Price includes shipping and delivery costs

The Touchstone Ivory is a beautiful, 50" wide, electric fireplace with realistic flames and contemporary white frame that will make a strong design statement in your living room, family room or any room in your home. The electric fireplace delivers the beauty of a fireplace without the fire and smokey smell. The Ivory has 2 heat settings (high and low), and will add heat to a room up to 400 sq. ft.. Also, the fireplace's flame can can be used without the heating feature. The Ivory is easy to install and comes with easy to follow instructions. Read more about the benefits of electric fireplaces.

Realistic Flame

The Ivory now includes a log flameset and a crystal flameset. You decide if you want the classic log hearth look, or a more modern crystal hearth. Both are included in the box. The Ivory's flames will exceed your expectations. Be sure to check out our video tab on this page to get a view of the flames on this unit. Use it during the day or evening to relax and experience the calming effect of the realistic flames. Some of your friends may even ask if the Ivory is a real gas fireplace. The mesmerizing flame can be viewed without the heat setting, so the Ivory can be enjoyed on cool summer evenings, as well as cold winter nights. The Ivory flames have 5 settings, from a subtle ember glow, to a full fire setting. You can set the flame intensity based on your mood or lighting in the room. All of the flame setting can be be controlled by the included remote.

Yes, it does heat your room

The Ivory has two heat settings, which quickly add heat to a room up to 400 sq. ft. Please note the heater isn’t designed to be the primary heat source in your room or home. Its designed to warm up a cool evening, or bring the temperature of a room up a few degrees.The heating element warms up quickly, and when used with your home's primary heating source you'll find you'll be able to raise your room temperature to get a real cozy setting. The heat setting is controllable from the side of the unit or from the remote control. You can also put the heat on the built in timer setting, where the Ivory will shut off in anywhere from 30 minutes to 7.5 hours.

Heat Disabled Switch

Since the debut of the Ivory Electric Wall Mounted Fireplace, we have had many customers living in warmer climates purchase the Ivory fireplace. The one request that we have had from those customers is a way to disable the heater so that they could embed the Ivory Fireplace into the wall or use it without the heat. Well, we at Touchstone Home Products listened and have incorporated a heat disable switch into our Ivory fireplaces. On the back of the unit, you will find a switch that will allow you to enable or disable the heater. Once the switch is set to off, the heater on the fireplace will no longer function when the heat button is pressed on the remote or external panel. This will allow those customers that want to recess the Ivory fireplace into the wall the option to now do so. A simple flick of the switch now will enable or disable the heater. No more having to take the unit apart to do this.

Mounting and Use

Mounting your Ivory fireplace is easy, and in most cases, requires just one person the job. All the instructions are included, and they are easy to follow. The Ivory fireplace comes with an easy to mount bracket that mounts to your wall. Once the bracket is mounted, just hang the fireplace on the bracket and secure it with the provided screws. We do recommend placement high enough on the wall to hide the mounting hardware, yet low enough so you can use the heating function far enough away from your ceiling. We recommend placement of the Ivory fireplace at least 24 inches below your ceiling. A popular place that customer mount the Ivory fireplace is under a wall mounted, flat screen television. We recommend mounting your TV at least 24 inches above the top of the fireplace unit.


Specifications

  • 2 heat settings (high and low)
  • Wall mounting brackets included
  • Remote control heat and flame setting (batteries not included)
  • Dual mode, operates with or without heat only flame effect
  • Heat disable switch allows recessing into wall
  • Built in timer mode shut off in 30 minutes to 7.5 hours.
  • If mounting under a wall mounted flat panel TV, mount fireplace at least 24" below the bottom of the TV.
  • Frame color: Ivory
  • Fireplace dimensions: 50.4" W x 21.65" H x 5.5" W
  • Firebox dimensions (recessing unit): 38.75" W x 18.75" H x 5" D
  • Shipping carton dimensions: 55 in. x 9 in. x 27 in
  • Part number: 80002
  • Watts: 1,500
  • BTU's: 5,118
  • Room Coverage: 400 ft.
  • Fireplace Weight: 46 pounds
  • Shipping Weight: 55 pounds
  • Voltage: 120v
  • Amperes: 11 and up

 

    • Specifications

      Frame color - White
    • 2 heat settings (high and low)
    • Wall mounting brackets included
    • Remote control heat and flame setting (batteries not included)
    • Dual mode, operates with or without heat only flame effect
    • Heat disable switch allows recessing into wall
    • Built in timer mode shut off in 30 minutes to 7.5 hours.
    • If mounting under a wall mounted flat panel TV, mount fireplace at least 24" below the bottom of the TV.
    • Fireplace dimensions: 50.4" W x 21.65" H x 5.5" W
    • Firebox dimensions (recessing unit): 38.75" W x 18.75" H x 5" D
    • Shipping carton dimensions: 55 in. x 9 in. x 27 in
    • Part number - 80002
    • Watts: 1,500
    • BTU's: 5,118
    • Room Coverage - 400 ft.
    • Fireplace Weight - 46 pounds
    • Shipping Weight - 55 pounds
    • Voltage - 120v
    • Amperes - 11 and up
    • Remote control included
    • UPC - 631361800024




Product Warranty  
INCLUDED IN STANDARD 2-YEAR WARRANTY (INCLUDED WITH CABINET PURCHASE): Replacement of any non-functioning electronic parts Replacement of any non-functioning lift parts Free Toll Free tech support. Coverage of InfraRed repeaters INCLUDED IN EXTENDED 5-YEAR WARRANTY ($149): 5-year warranty (5 years full replacement) including any accidental food or beverage stain, heat mark, water ring, warping & lifting of veneer. Replacement of any non-functioning lift parts Toll-Free Customer Service & Support (English & Spanish speaking) includes cleaning instructions for stain removal, cleaning products, and/or assistance from a professional cleaner or a repair technician. 

We warrant that a cabinet and all mechanical parts related thereto (Product) shall be free from defects in materials and workmanship and shall be suitable for form, fit and function for two years from the date of purchase.

In addition to the limitations set forth above, no warranty shall apply to any Product that has been: (i) modified, altered or adapted; (ii) maltreated or used in a manner other than in accordance with its intended purpose; (iii) repaired by a third party in a manner that fails to meet our quality standards; (iv) improperly installed by any party other than Touchstone; (v) relocated, to the extent that the problems with the Product are attributable, in our professional opinion, to such relocation; (vi) used directly or indirectly in supporting activities prohibited by the United States; (vii) purchased from any entity other than Touchstone or authorized partners; (viii) affected by normal wear and tear; (ix) damaged by accident, abuse, misuse, flood, fire, earthquake or other external causes; (x) cosmetic damage including, but not limited to, scratches, dents and broken plastic, as applicable; and/or (xi) damaged as a result of shipping, exposure to tobacco smoke/weather, terrorism, acts of God or failure to follow Touchstone's instructions. Touchstone shall not be responsible for any warranties other than those provided herein. 

In no event shall we be liable or responsible for the expense of removal or installation of defective Product, incidental, consequential or liquidated damages, or for any other direct or indirect damage, loss, cost, expense or fee.

This warranty does not cover any third-party products or hardware installed into, or attached to, the Product after the date of purchase. Further, if an installation fails or is damaged in a manner that causes damage to the Product, this warranty shall not cover such damage. Repair and/or replacement of any damaged components in these situations shall be subject to additional repair and/or replacement charges.

This warranty shall apply only to the Product purchased for the original purchaser's use and not for resale.

Additionally, a 5 year enhanced warranty is available at the time of purchase, with any new TV lift cabinet.  Warranty is depot based, and we are not responsible for any fees charged to the end-user by a third party for installation of parts covered under the standard 2-year warranty.

Replacement parts ship via standard ground shipping.

Shipping Info

Every product includes free US DOMESTIC SHIPPING!

The free shipping service varies, depending on the size and packaging of the product. While most of our fireplaces ship via standard FedEx or UPS ground service, our full-size cabinets require more service with delivery. Below, you'll find details on our free shipping services, which we include in the price of each product.

Of course, we are here to make your purchase the best possible experience, so we offer many service options for those who need help lifting a 200 lb. cabinet or aren't able to mount a flat screen TV. We also offer expedited shipping options if needed. For help installing your Plasma TV or LCD TV in your new cabinet.

Please note our free shipping offer covers the 48 contiguous United States. Sorry to our friends in Hawaii, Alaska and Puerto Rico. If you're in one of those locations, just let us know and we'll respond quickly with a quote for any additional freight charges.

Shopping in Canada? .

Great news! We've expanded our delivery services in North America and include free truck delivery service, with any Touchstone TV lift cabinet purchase (with the exception of our Elevate TV Cabinets, Lifts, Fireplaces, and Spare Parts orders), to customers in Canada.

Touchstone provides truck delivery service at no additional charge with your TV lift Cabinet purchase to most of Canada (with the exception of our Elevate TV Cabinets, Lifts, Fireplaces, and Spare Parts orders). Truck delivery service includes delivery to your home address (truck delivery service does not include in home placement) and the delivery agent will place the cabinet as close to your front door as possible without physically lifting or navigating up or down any stairs.

Note: Canadian customers are responsible for duties, fees, and taxes not included with these rates.

TV LIFT MECHANISMS - FEDEX GROUND

Lift mechanisms are shipped via FedEx Ground service.
These deliveries are handled the same way as any FedEx Ground shipment, so they can be left when you are not home. Touchstone is responsible for the delivery only to the point that the cabinet is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if weather is an issue.

Touchstone sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.

ELECTRIC FIREPLACES (NOT INCLUDING ONYXXL) - FEDEX GROUND

Electric Fireplaces include FedEx Ground shipping.
These deliveries are handled the same way as any FedEx Ground shipment, so they can be left when you are not home. Touchstone is responsible for the delivery only to the point that the cabinet is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if weather is an issue.

You are responsible for mounting the fireplace on or in the wall. Phone support is available if you need assistance. A video on installing the fireplace is available.

We sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.

You are responsible for unpacking the fireplace, disposing of packing material and placing of the fireplace in your house.

ELEVATES - FEDEX GROUND SERVICE

Elevate TV Lift Cabinets include FedEx Ground shipping, and ship in two boxes: one for the cabinet and one for the TV lift mechanism.

These deliveries are handled the same way as any FedEx Ground shipment, so they can be left when you are not home. Touchstone is responsible for the delivery only to the point that the cabinet is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if weather is an issue.

We sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.

You are responsible for mounting the lift mechanism in the cabinet. This is a simple installation. Phone support is available if you need assistance.

You are responsible for unpacking the Elevate cabinet, disposing of packing material and placing of the cabinet in your house.

Delivery of any Elevate cabinet can be upgraded. Upgrading to White Glove service costs $299.00. Another upgrade option is shipping the Elevate to you with the lift installed via LTL- Lift Gate Service, which is an upgrade charge of $149.00.

GRAND ELEVATES - LTL LIFT GATE SERVICE

Our LTL Lift Gate Service is included in the price of our Grand Elevate cabinets, which includes bringing the cabinet to your home, but it is not unpacked or placed in your home.

The Grand Elevate arrives completely assembled.

Our delivery partner will place the cabinet in a garage, porch or covered doorstep, if available, using equipment that safely lowers your Grand Elevate TV cabinet from the truck to the ground.

Touchstone sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.

You are responsible for unpacking the Elevate cabinet, disposing of packing material and placing of the cabinet in your house.

Grand Elevate LTL Lift Gate delivery service can be upgraded to White Glove service for $200.

FULL SIZE CABINETS, MID SIZE CABINETS, PREMIUM BEDROOM AND CONESTOGA CABINETS - WHITE GLOVE SERVICE

Larger TV lift cabinets are way too big for FedEx or UPS, and they are not the type of item that you want dropped off at your front door, due to their size and weight. Our White Glove Service is included in the price of the Full Size Cabinets, Mid Size Cabinets and Premium Bedroom Cabinets, and it can be added as an upgraded delivery service for all Elevate cabinets. Here's what is included in your White Glove Service:

TV Cabinet installation by two trained service providers.

Precision delivery scheduling to a 4-hour window.

Delivery equipment safely lowers your TV cabinet from the truck to the ground.

Email notification of delivery status once your cabinet is picked up at our warehouse.

Removal of TV cabinet from packing material.

Positioning of cabinet on the first or second floor of your home, according to your specifications. (Please make sure your location of choice is accessible and that your cabinet will fit in stairs and doorways leading to the location. Placement on any floor other than first or second floor may incur additional charges.)

Installing components (cable boxes, satellite boxes and DVD players) and cables are the customer’s responsibility.

TV installation service is available for an additional fee.
Perform a final check that all services were performed to your satisfaction and that the TV Lift cabinet was received in good condition. 
The delivery team will not remove a TV from your wall or uninstall televisions from entertainment unit.

You can track your shipment at the carrier's website. We sends you all the tracking information once we register your shipment with the carrier.

Please note someone over the age of 18 must be present to sign off on the delivery.

ONYX XL ELECTRIC FIREPLACE - LTL LIFT GATE SERVICE

The OnyxXL is too big for shipping via FedEx or UPS ground service, so it ships via LTL-Lift Gate Service, which includes bringing the cabinet to your home, but it is not unpacked or placed in your home.

Our delivery partner places the OnyxXL in a garage, porch or covered doorstep, if available, using equipment that safely lowers your OnyxXL fireplace from the truck to the ground.

Touchstone sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.

You are responsible for unpacking the OnyxXL, disposing of packing material and placing of the fireplace in your house.

The fireplace comes with stones or crystals for placement in front of the flame, which need to be installed by removing the front glass of the fireplace. Mounting the OnyxXL on the wall follows the same process as the standard Onyx, so reference the Onyx video for installing the fireplace,

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Our business hours are 9:30 AM to 5:00 PM Monday to Friday Eastern Standard Time. We sincerely appreciate your business and look forward to serving you again in the future.

FREE SHIPPING ON ALL ORDERS